Some common issues made when creating conversions include:
- Choosing the incorrect currency
- Entering the incorrect amount
Can I cancel my conversion?
Once your conversion is created, it's not possible to cancel it and therefore you'll need to settle any conversion booked*.
If the status of your conversion is Converted - then the money has already settled in your wallet. You can create another conversion if you need to convert your money back to the original currency.
If you’re having trouble settling a conversion, you can reach out to our Support Team.
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